Business + IT = BT! Leveraging Cavisson’s APM to Unlock the True Value of Your Organization

Business Transaction by Cavisson APM Tool
In today’s dynamic and interconnected business landscape, the convergence of business and Information Technology (IT) has become more than just a trend—it’s a strategic imperative. This fusion has reshaped transactions, redefined customer interactions, and revolutionized operational efficiency. Let’s delve into the symbiotic relationship between business and IT, and explore how it manifests in modern business transactions.

The Evolution of Business Transactions:

Gone are the days of manual ledgers and cumbersome paperwork. Today, business transactions are conducted at lightning speed, enabled by advanced IT systems and digital platforms. From online purchases to complex financial transactions, the integration of IT has streamlined processes, minimized errors, and accelerated decision-making. Let’s Refine Business Transactions below

A business transaction is a set of requests. An important part of implementing Cavisson NetDiagnostics is verifying and refining the business transactions used to monitor your application. The business transaction you monitor should reflect operations important to your application and business. 

Refining your business transaction list requires a solid understanding of the important business processes in your environment. You should identify 5 to 20 key operations in the application that must work well for the application to be successful. 

The number of calls can indicate important services or calls per minute received by the business transactions generated for the services. You can refine the list of transactions you want to monitor by locking down critical transactions and enabling automatic cleanup of stale transactions. For the Java and .NET environments, you can use interactive real-time monitoring tools to help identify important transactions.

To customize the business transaction list, you can use either of these approaches:

  • You can modify existing business transactions by grouping, renaming, or removing the business transactions. Most of these operations are available from the business transaction list. Use this approach to apply relatively minor, small-scale changes to the current business transaction list. 
  • You can affect how business transactions are created by modifying the automatic discovery rules. You can modify rules to similarly achieve business transaction grouping and naming and to exclude transactions. Discovery rules also enable you to define new entry points for business transactions. Discovery rule modification is a powerful mechanism for changing transaction discovery on a larger scale.

The Role of APM in Business Transaction Monitoring:

Cavisson’s APM solutions NetDiagnostics provide organizations with the visibility and insights needed to monitor, manage, and optimize business transactions in real time. By leveraging advanced monitoring capabilities, including transaction tracing, code-level diagnostics, and end-user experience monitoring, Cavisson empowers businesses to identify performance bottlenecks, detect anomalies, and resolve issues before they escalate.

Application Monitoring Tool

Unlocking the True Value of Your Organization:

The true value of Cavisson’s APM lies in its ability to drive tangible outcomes and deliver measurable results across the organization:

Enhanced User Experience: By proactively monitoring business transactions, organizations can ensure seamless user experiences across digital touchpoints, increasing customer satisfaction and loyalty.

Improved Operational Efficiency: By identifying and addressing performance bottlenecks, Cavisson’s APM enables organizations to streamline processes, minimize downtime, and optimize resource utilization, resulting in cost savings and operational excellence.

Accelerated Time-to-Resolution: With real-time insights into transaction performance and root cause analysis capabilities, Cavisson’s APM empowers IT teams to quickly diagnose and resolve issues, minimizing impact on business operations and maintaining service levels. An example mentioned below is the transaction flow map for all transactions that is instrumental in identifying an erroneous part of the entire transaction to assist you in focussing on the erroneous component instead of finding the proverbial needle in the haystack

Business Transaction

Data-Driven Decision-Making: By leveraging comprehensive analytics and reporting functionalities, Cavisson’s APM provides organizations with actionable insights into transactional behavior, enabling informed decision-making and strategic planning. As a quick example, the following image shows how an exception is captured for a particular transaction with code-level insights giving your teams the exact line of code where this issue was raised: 

Conclusion:

In today’s hyper-connected and digital-first world, the efficient management of business transactions is critical to organizational success. By harnessing the power of Cavisson’s APM solutions, businesses can unlock the true value of their operations, drive superior user experiences, and stay ahead of the competition. With Cavisson as a trusted partner, organizations can navigate the complexities of modern IT environments with confidence, agility, and resilience, paving the way for sustained growth and prosperity.

Contact us today to kickstart your Application Performance Monitoring journey. 

About the author: Parul Prajapati